Sales Specialist - Full Time

Job Title:        Full Time Sales Specialist
Department:   Sales
Reports To:    Retail Store Manager
FLSA Status: Regular, Full Time (35-40 hours per week)
Job Code:      476-05
Prepared By:  JSG
Prepared Date:9/07/07
Closing Date:   open

Summary

To assist in the daily operations of the Outdoor Research retail store.

 Essential Duties and Responsibilities

Other duties may be assigned.  All of the following are to be performed while adhering to OR operational policies, procedures, and safety rules.

Communicate product information to customers to assist in their buying decisions.

Operate cash register quickly and efficiently.

Identify and participate in projects needing completion in the store.

Maintain an upbeat and positive attitude at all times.

Learn and know features and benefits of all product lines.

Greet and be courteous to every customer.

Continually restock and straighten merchandise.

 Perform opening and closing duties (i.e. unlock doors, open registers, etc)

 Aide in placing store orders.

 Keep back-stock inventory at optimum levels.

 Organize and stock “Closeout Corner.”

 Work with Warehouse to move old styles, rep samples and closeout inventory.

 Maintain Store Closeout/Sample inventory spreadsheets.

 Become proficient with scanning equipment.

                         Assist Store Manager with store projects.

 Supervisory Responsibilities

             This job has no supervisory responsibilities.

Qualifications

              To perform this job successfully, an individual must be able to perform each essential duty                        satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or                    ability required.

Education, Experience and Other Qualifications

High school diploma or general education degree (GED); one to six months related experience and/or training in retail sales environment; or equivalent combination of education and experience.  Personal knowledge of outdoor equipment through use as well as willingness to learn product information.  Proficient in 10-key.  Ability to maintain an excellent attendance and punctuality record.  Ability to work well with an ethnically and culturally diverse workforce and public.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.  Must be able to read, write, and speak English.

Mathematical Skills

 Ability to calculate figures and amounts such as discounts, interest, and commissions.  Ability to apply concepts of basic algebra and geometry.

 Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.

 Certificates, Licenses, Registrations

 None needed at this time.                      

             Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.  The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee is occasionally required to climb or balance.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

 Work Environment

 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

 While performing the duties of this job, the employee must occasionally climb ladders and is occasionally exposed to high, precarious places.  The noise level in the work environment is usually moderate.

 Interactions

 This position primarily interacts with the following internal departments:
 Customer Service, Sales and Marketing, Warranty, Warehouse, HR.

  This position primarily interacts with the following external person or agencies:
                          General Public, Sales Reps, Vendors, Delivery Persons, Customers, Job Applicants

 Machines, Tools, and Equipment Utilized

 The following list represents the machines, tools, and equipment most frequently used to perform the essential responsibilities of this position:

 

Computer	Cash Register	General Office Machinery (Phone, Copier, etc)
Printer	Price Gun	General Writing Utensils (Pen, Pencil)
Tag Attaching Gun	Vacuum	Warehouse Inventory Gun

           

NOTICE: In addition to the above responsibilities, all employees are expected to use company time conscientiously and comply with departmental attendance standards. The above job profile does not include all essential and nonessential duties of this job.  All employees with disabilities are encouraged to contact the Human Resources Department to review and discuss the essential and nonessential functions of the job.  The applicant with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential functions of this job with or without reasonable accommodation.

 DISCLAIMER: Job profiles are not intended, nor should they be construed to be, an exhaustive list of all responsibilities, tasks, skills, efforts, working conditions or similar behaviors, attributes or requirements associated with a job.  A job profile is intended for the purpose of acquainting a person with a brief overview of the position’s general direction and scope.